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Frequently Asked Questions
Maintenance
We have every unit professionally cleaned, the carpet cleaned, and we repair any damages from the previous tenant.
Yes, we offer on-site maintenance to our residents.
You can place work orders through the online resident portal, or contact the leasing office.
Emergencies are handled first and immediately, next work orders are organized by priority and completed in 24-48 hours.
No, as long as we have your permission and animals are secured away from the location the work is needed, such as a bathroom or bedroom.
During office hours, we can assist you with a spare key for entry. After hours there is an emergency maintenance line, however a fee may be charged for after hour entry assistance.
As long as you used the approved wall hanging items or have written permission from management and put it back to how it was when you moved in.
Amenities
Our community offers a dog park, indoor lap pool, sauna, and outdoor community deck among the amenities available to our residents.
The pool is open during office hours: Monday - Friday 8:00 AM to 5:00PM. The exterior deck can be used anytime.
Yes. We have future resident parking in front of the office and assigned carport spaces and assigned surface spaces.
There is a one time $250 non-refundable pet fee per pet, one time $250 pet deposit per pet, and $30 monthly pet rent per pet.
Each apartment comes with a washer and dryer set, stove/oven, microwave, dishwasher, and refrigerator.
No, not at this time.
No, not at this time.
No, not at this time.
No, we cannot hold onto a package.
Admin
We do accept walk-ins, but appointments guarantee your tour time.
It can take 24-72 hours.
Personal checks in the office, WIPS, or via the online resident portal
No but it is highly recommended.
None. Residents pay for them separately.
We use SnoPUD for electric and your water, sewer, garbage is set up by us through Realpage.
Xfinity, Finley, or your cell phone provider
Yes! Please contact our office for more information.
Guests can stay for 7 consecutive days in a month or up to 7 days within a year. Tenants are responsible for any actions of their guests while they are in the community.
It does not transfer. If applicable, you will receive your current deposit back after cleaning fees, and any damages fees.
No, subletting is not allowed.
The lease break buyout fee with a 60 day notice. If you move before your lease is completed, you are resposible for the remaining months of rent.
Location/Directions
Yes. There are bus stops along 4th Ave W and 128th St SW.
Glen at North Creek is part of the Mukilteo School District.
Yes, around Silver Lake.
From the south on I-5 take exit 186, then turn left on 128th St SW, turn right on 4th Ave W, Right on 124th St W, then left on Meridian Ave and we are on the right hand side.
From the north on I-5 take exit 186, turn right off the ramp, turn right on 4th Ave W, Right on 124th St W, then left on Meridian Ave and we are on the right hand side.
124th St SW and 4th Ave W
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
I don't know where to start, there's too many great things! I've lived in apartments for two decades and this is by far my favorite place of residence. The entire staff is warm and friendly, which is not always the case for apartment complexes. For once I feel the staff truly cares about its residents.
- Kristen Trunkey, Resident
Clarissa the leasing office manager is so nice and down to earth! We are so happy to call the Glen our new home! She made our application and approval process smooth without discrimination, she also made us feel human and respected unlike a lot of the leasing offices in the area. Thank you to her and her maintenance guys for keeping the grounds clean and presentable! We are so happy to be here.
- Lysh Mansberry, Resident